Last Updated: 25-11-2025

Welcome to Trezy.shop. By accessing or purchasing from our website, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

Trezy.shop is an online shopping platform providing various products for customers in Bangladesh. By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.

2. Use of the Website

• You agree not to misuse the website.

• You must not attempt to copy, modify, or distribute any content without permission.

• You must not engage in any fraudulent activities.

3. Product Information

We make every effort to display accurate product descriptions, pricing, and images. However:

• Colors may vary slightly due to screen settings.

• Stock availability may change without notice.

• We reserve the right to update or change product details at any time.

4. Pricing & Payments

• All prices are shown in Bangladeshi Taka (BDT).

• We may offer discounts or promotions without prior notice.

• Payments can be made through Cash on Delivery (COD) or other available payment methods.

• For online payments, Trezy.shop does not store any sensitive card information.

5. Orders & Confirmation

• Placing an order does not guarantee acceptance.

• We reserve the right to cancel any order for reasons such as stock unavailability, invalid address, or suspicious activity.

• You will receive a confirmation message or call after placing an order.

6. Shipping & Delivery

• Delivery time varies depending on location and courier service.

• Typical delivery time is 2–5 working days (inside Bangladesh).

• Delivery charges may apply depending on the order location.

• Delays caused by courier service or natural issues (traffic, weather, strikes) are not the responsibility of Trezy.shop.

7. Return, Refund & Replacement Policy

• Customers can request replacement only if the product is damaged, wrong, or defective at the time of delivery.

• To request a replacement, customers must provide clear photos/video within 24 hours of receiving the product.

• Certain items such as personal care, cosmetics, or opened packaging may not be eligible for return.

• Refunds (if applicable) will be processed according to our Refund Policy.

8. User Accounts

• You are responsible for maintaining the confidentiality of your account information.

• Trezy.shop is not responsible for any unauthorized use of your account.

• We reserve the right to suspend or terminate accounts that violate these Terms.

9. Intellectual Property

All website content including text, images, graphics, logos, and design is the property of Trezy.shop.
No part of the website may be used or reproduced without written permission.

10. Limitation of Liability

Trezy.shop is not responsible for:

• Delays in delivery

• Loss or damage caused by courier companies

• Incorrect information provided by the customer

• Any indirect, accidental, or consequential damages

Using our website is at your own risk.

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the content, policies, or activities of those sites.

12. Changes to Terms & Conditions

Trezy.shop reserves the right to update or modify these Terms at any time.
Changes will be effective immediately once posted on the website.

13. Contact Information

For any questions regarding these Terms & Conditions: